Employee Engagement: Paving the Way to Happy Customers

 Employee Engagement: Paving the Way to Happy Customers

There is a lot of buzz around the importance of employee engagement, and not enough research on the quantifiable benefits to businesses.

This report highlights the performance results experienced by companies with a formal employee engagement program, and unpacks the importance of using employee engagement as a strategic lever to deliver a better customer experience.

Aberdeen provides a detailed overview of the key activities companies use to establish an employee engagement program that increases revenue, reduces costs and creates happy customers.